“You can’t take a walk if you can’t find your sneakers.”
- Pamela Peeke, MD
Commonly Asked Questions
I’D LIKE TO WORK WITH YOU. WHAT ARE THE FIRST STEPS?
1. Contact me via email or the contact form. Describe your wants and needs. Include your city/state/zip or country.
2. I will get back to you to set up your required in-home initial consultation.
3. We will tour your home and discuss your vision. We will schedule your session dates. Payment will be collected. You will be given your first homework assignment, a written or visual representation of your ideal home environment and lifestyle.
WHAT IS THE FREQUENCY AND LENGTH OF YOUR SESSIONS?
Sessions are typically 5-6 hours long. Most clients complete one to two sessions per week. Some space out their sessions, so they can make progress on their own between sessions. I highly suggest that no client exceed a 6-month completion time.
HOW MANY HOURS DOES IT TAKE TO COMPLETE THE PROCESS?
It varies greatly. The number of hours it takes depends on many factors, including the number of items in your home, the time it takes to hone in on items that spark joy, the amount of “homework” you are able to complete in between sessions and whether or not we are tidying with other family members who live in the home. A range is 50 hours to 150 hours for a single-family home. An average is 70 hours.
HOW DO I PAY FOR YOUR SERVICES?
You may pay by check, cash, or via PayPal. By the hour clients pay as we go. Clients who purchase hour bundles may choose to pay for ½ of the cost at the time of booking, then pay the balance after we have completed ½ of the scheduled sessions. If you are questioning investing in this process, I recommend listening to this brief podcast by fellow Certified KonMari Method™ Consultants, Kristyn Ivey and Karin Socci, on the true cost of clutter.
WHAT HAPPENS IF I PURCHASE A BUNDLE OF HOURS AND WE FINISH UP WITH HOURS REMAINING, OR WE AREN’T FINISHED AFTER OUR HOURS ARE UP?
If we finish with hours remaining, your balance of hours remains good for one year. You may call me at any time during that timeframe to schedule your hours. My few clients who have wound up with leftover hours always found a use for these hours over the course of the allotted year. If we are not finished after your bundle of hours are complete, you may elect to purchase any other bundle of hours or continue using my discounted hourly rate for current clients until your home is completed.
WHAT IS YOUR SERVICE AREA?
I am based in Charleston, SC. My service area for in-home tidying includes Dorchester, Berkeley and Charleston counties. I also serve clients in some additional SC counties. In-home clients who are located over a 1 ½ hour round trip away, incur a small travel fee. Be sure to include your city/state/zip in your inquiry.
DO YOU CHARGE A TRAVEL FEE?
I am based in Charleston, SC. If my travel time is a 1 ½ hours or less round trip, there are no travel fees. Travel times that exceeds 1 ½ hours comes out of your bundle of hours. Out of state and out of country travel involves additional travel costs. Be sure to include your city/state/zip or country in your inquiry.
DO I NEED TO PURCHASE ANY SUPPLIES OR ORGANIZING PRODUCTS?
For use during our sessions, I like clients to have some empty bins, bankers boxes, manila folders, trash bags and Ziploc bags of various sizes on hand. Most clients already have these items lying around their homes. You do not need to buy any organization products. In fact, I ask that you don’t. Many things you already have can be re-purposed as storage items. If you do purchase any products, I ask that you wait until the final stage, setting up storage solutions.
WHAT DO I NEED TO DO TO PREPARE FOR OUR IN-HOME CONSULTATION AND OUR FIRST TIDYING SESSION?
Prior to your in-home consultation - You are not required to do anything except for leave your house the way it is right now. In other words, no last-minute cleaning marathon. I need to view your home as it typically is on a daily basis. You may choose to read, or re-read, Marie Kondo’s book, “The Life-Changing Magic of Tidying Up,” to gain a better understanding of the KonMari Method™ of organizing.
Prior to your first tidying session – I will ask you do four things. If the last three are not completed by our first session, we will proceed, but I will ask you to complete the tasks as soon as possible. First, complete your written or visual representation of your ideal home environment and lifestyle that was assigned and explained during your consultation. Second, ask your family members and/or friends if there is anything they really want or need that you can set aside for them during your tidying marathon. Third, think about what you would like to do with your donations, shredding, recycling and sell items. Fourth, determine which documents you are required to keep. Discuss this with a spouse, if applicable, or a financial/tax consultant.
WHAT IS YOUR CANCELLATION POLICY?
For sessions cancelled with less than 24 hours’ notice, the client will be charged for ½ of the scheduled session, either in currency or by a deduction of hours from a bundle. Cancellations may be made by text, email or voicemail and I will confirm as soon as I get your message. If I must cancel a session with less than 24 hours’ notice, I will add one hour to your balance of hours for your inconvenience.
DO YOU TIDY MY CHILD’S ROOM/STUFF?
If you would like me to, I will go through the categories and final storage with your child. Some clients choose to go through all steps with their own belongings and then have me go through all steps with their kids. Others choose to have me complete one category with them and then complete that same category with their kids directly after. They then move on to the next category and repeat.
I HAVE READ MARIE KONDO’S BOOK AND SOME PARTS DID NOT RESONATE WITH ME. DO I HAVE TO DO EVERYTHING SHE SUGGESTS IN THE BOOK?
My requirement is that you follow the core principles of the KonMari Method™, as outlined on the KonMari Method™ page of this website. There are other suggestions beyond the core principles that you don’t have to do, unless you want to give them a try. Some examples include, emptying your purse/workbag at the end of each day, blessing your house and thanking your items daily. For more information about this topic, you may listen to this brief podcast by fellow KonMari Method™ Consultants, Kristyn Ivey and Karin Socci, on KonMari™ Myths and Missteps.
I READ MARIE KONDO’S BOOK AND I HAVE ALREADY FINISHED MY CLOTHING. MAY WE START OUR SESSIONS TIDYING THE NEXT CATEGORY?
Yes. I will ask you to share your journey through the completed categories with me. I’ll also ask you to pick up a few items from the categories you have completed and describe to me how you determined if the items sparked joy. This should take up very little of our time. I need to become familiar with your decision-making process and your joy checks before moving on to the more difficult categories. Please note: KonMari™ Consultants have found that revisiting a category often leads to further editing of their clients’ belongings.
WILL YOU WORK WITH ME ON A SINGLE ROOM IN MY HOME?
No. I follow the core principles of the KonMari™ Method. One of these principles is organizing by category; rather than by location. Other professional organizers can help you with this.
WILL YOU WORK WITH ME ON A SINGLE CATEGORY OF ITEMS?
Yes and no. I can help you tidy only the first category, clothing. After that, you may elect to use what you have learned to continue your journey on your own. The initial consultation and visioning homework prior to the first session are still required.
I WANT TO USE THE KONMARI METHOD™ TO ORGANIZE MY WHOLE HOME, BUT I HAVE ONE CATEGORY/ROOM/AREA THAT I FEEL MUST BE DONE FIRST. WILL YOU MAKE AN EXCEPTION?
Perhaps. We can discuss your reasons for wanting to do a specific category/room/area first. If there is an urgency, if we both feel that it’s in your best interests and if I believe that you will still be successful in reaching your ideal living environment and lifestyle, we may elect to start with your main concern.
DO YOU WORK WITH INDIVIDUALS WITH SPECIALIZED NEEDS?
Absolutely. In addition to my professional organizer and KonMari™ consultant certifications, I am a trained and experienced ADHD, chronic disorganization and hoarding specialist. I also have certifications in working with seniors, students, clients in life transitions, clients with physical & metal health issues and certifications in time management & productivity and learning styles & modalities. I will still use the core principles of the KonMari Method™ , but I make adjustments while guiding you through the process and when setting up final storage, systems and routines.
WHAT IS A CERTIFIED PROFESSIONAL ORGANIZER®?
Certified Professional Organizers (CPOs) have proven industry proficiency by demonstrating they possess the body of knowledge and experience essential to professional organizing and productivity consulting. The credential identifies professional organizers who have documented a specific number of paid hours that include transferring organizing skills to the client and passed the Board of Certification for Professional Organizers (BCPO®) examination.
WHAT IS A CERTIFIED FAMILY MANAGER COACH™?
One of my certifications is in family management. This expertise in setting up family-friendly systems for running a household allows me to better serve my clients with children. Certified Family Manager Coaches™ are trained under Kathy Peel, called “America’s Family Manager” by journalists and millions of women. She has authored 21 books, including my favorite, “Desperate Households: How to Restore Order and Harmony to Your Life and Home,” which have sold over 2 million copies.
WHAT IS A CERTIFIED KONMARI™ CONSULTANT?
Certified KonMari™ Consultants have completed a six-step process including attending a three-day seminar led by Kondo herself. In addition, consultants have read all of Marie Kondo’s books, organized their own homes using the methodology, conducted & reported on practice “tidying sessions” with clients and passed a rigorous examination.
YOUR SERVICES INCLUDE IN-HOME WORKSHOPS FOR A MAXIMUM OF 15 GUESTS. ARE YOU AVAILABLE TO CONDUCT MULTIPLE WORKSHOPS WITH THE SAME GROUP?
Absolutely! It is so much fun to KonMari™ with a group of friends. The first workshop includes hands-on vision creation, learning the core principles and Q&A. The other workshops will focus on one category at a time. Your group can determine how much time you would like in between workshops to “do the work.”
DO YOU OFFER GIFT CERTIFICATES?
Yes, but you must make sure the person you intend on gifting wants my services and is ready to commit. Gift certificates make good wedding, baby shower, retirement, graduation, Mother’s Day, Father’s Day and birthday gifts. They are also perfect for people who are moving in or out, downsizing and combining households. By far, my favorite gifting of my services is grown children giving them to their parents. This benefits the parents, as well as the grown children who will one day need to attend to their affairs.